Fortellis / CDK Drive (vendor source) · Repair-order workflow
Xtime Enhanced Repair Order Integration
Xtime
Marketplace or vendor integration claims do not establish customer authorization, exact endpoint access, fees or deployed performance. Recommendations below are editorial hypotheses.
- Workflow and value hypothesis
- Service staff work on repair orders in Xtime with changes passed into CDK. Value hypothesis: less repeated entry and fewer conflicting versions.
- Buyer and operating owner
- Fixed-operations director and service manager
- Platform compatibility evidence
- Vendor updates describe enhanced CDK DMS integration and automatic flow of Xtime work into CDK; the integration directory lists CDK Global.
- Read/write and API depth
- RO change flow is vendor-described. Exact create/update operations, fields, permissions and dealer activation remain unverified.
- Public pricing
- Unknown: no current generally applicable quote verified. Historical OEM brochures are not universal current prices.
- Competition, overlap and possible gaps
- Compare Dealerlogix and native CDK service workflows. Evaluate the whole RO lifecycle, not an integration label.
- Adoption evidence and limits
- Vendor evidence supports the CDK family; installed-version compatibility and production performance were not tested.
- Next research step
- Confirm parts/labor overrides and supported operations, then test reconciliation after failed writes and concurrent edits.
Evidence and sources
- Xtime product evidence — Vendor updates describe enhanced CDK DMS integration and automatic flow of Xtime work into CDK; the integration directory lists CDK Global.
- Xtime supporting integration evidence — Supporting vendor description; not a functional or certification audit.